GENERAL INFORMATION

The madammissy.com online shop cares for the security of the personal data of its customers. Our priority is to ensure that your personal data is collected, processed, modified and  stored under current legislation while maintaining the highest available safety standards.

Below you will find specific information regarding processing of your personal data by the Madam Missy brand.


THE PERSONAL DATA CONTROLLER

Your personal data is controlled by:

Madam Missy
21 Grunwaldzka Street
32-005 Niepołomice, Poland



THE PURPOSE OF PROCESSING DATA

The personal data is collected by the madammissy.com online shop for the needs of the following processes:

- registration of a new client

- conclusion of agreement for the purchase of products

- order payment

- order shipment

- administration of processes resulting from the consumer rights (eg. withdrawal from agreement, product return, complaint)

- collecting and processing statistical data (eg. google analytics)

- informing about new products and special offers (newsletter)

- contact with client (a phone call or email)

THE TYPE OF DATA PROCESSED

Below is presented the mandatory personal data that is processed for particular purposes:

1. New customer registration:

- first name and last name

- gender

- e-mail

2. Conclusion of a contract for the purchase of goods

- first name and last name

- gender 

- delivery address

- phone number

- e-mail

3. Payment for the order

- first name and last name

- e-mail

Other personal data are processed by the intermediary implementing the given form of payment.

4. Shipment of the order

- first name and last name

- gender

- delivery address

- phone number

- e-mail

5. Consumers' rights (e.g. withdrawal from the contract, return of goods, complaint)

- first name and last name

- gender

- delivery address

- phone number

- e-mail

6. Newsletter 

- e-mail

7. Contact with the client

- first name and last name

- order details

- e-mail

- phone number

Data provided by the user optionally:

- date of birth

- social security number

- tax ID


IS PROVIDING MY PERSONAL DATA MANDATORY?

The decision about agreeing to processing his/her personal data belongs to the customer.

However, some data is required for processing your order. Without providing it, you will not have the possibility of buying products in the madammissy.com online shop and using other functionalities of the shop.

Additional data, such as date of birth, personal identification number or VAT identification number, is provided voluntarily and it is not required for correct processing of the order.

Signing up for the newsletter is optional. The customer may unsubscribe from receiving it in any moment by contacting with our customer service.


LEGAL BASIS FOR DATA PROCESSING

Your personal data is processed in accordance with the General Data Protection Regulation of 27th April 2016 (“RODO”). Our aim is to provide you with the access to all rights set forth in the mentioned regulation and with full protection of your personal data.

YOUR RIGHTS UNDER PERSONAL DATA PROTECTION

In accordance with the RODO provisions, you have a series of rights concerning processing your personal data, such as:

1. The right to information about how your personal data is processed - you can obtain such information by contacting directly with our customer service by clicking in the following link: contact form

2. The right to access and update your data - you have free access to your data and the possibility of updating it through the client’s panel. If you are not registered as a client, you can fully access your data and update it by contacting with our customer service: contact form

3. Deleting data - in any moment you can delete your personal data from the madammissy.com online shop by cancelling your client’s account or by contacting with our customer service: contact form

4. Limiting the processing of personal data- by cancelling your client’s account or by contacting with our customer service: contact form

5. The withdrawing of consent to data processing - by cancelling your client’s account or by contacting with our customer service: contact form

6. The transfer of data - if the data processing takes place on the basis of an agreement or your consent, by contacting with our customer service: contact form


YOUR PERSONAL DATA PROCESSING TIME

We will process your data in the following periods:

1. During execution of the sale agreement and also execution of all consumer rights, such as complaints or product returns. This period will last up to 10 years from the day of obtaining your personal data, in view of existing legislation and in case of vindication of claims or protecting against claims.

2. If you cancel your account, your personal data will be stored with the purpose of confirming the correctness of their processing and in case of vindication of claims or protecting against claims. The maximum period of storing your data is 10 years from the day of its obtaining.


CONTACT FOR PERSONAL DATA ISSUES

All issues concerning the processing of personal data can be addressed by the following forms of contact:

1. Sending an email to contact@madammissy.com

2. Contacting with our customer service at: contact form


OUTSOURCING OF THE PERSONAL DATA PROCESSING TO EXTERNAL INSTITUTIONS

Your personal data processing may be outsourced to entities which cooperate with the madammissy.com online shop, in order to fulfil your order, deliver products and forward commercial information or any other kind of information.

The personal data of the Users, except the situations mentioned above, will not be transferred to third parties.


UPDATING THE PRIVACY POLICY

The controller reserves the right to change this Privacy Policy if it is required by the existing legislation or if there is a change in the technology conditions of the shop operation. The current text of the Privacy Policy can be found on the website of the madammissy.com online shop. If a customer does not agree with changes to the Privacy Policy, he/she may in any moment resign from the use of the madammissy.com online shop.


NEWSLETTER 

By subscribing to the Madam Missy newsletter, you agree to receive commercial information and special offers by email and you accept the Privacy Policy together with the Terms and Conditions of the madammissy.com online shop.

You can unsubscribe from the newsletter at any time by sending an email about the resignation to our customer service.



COOKIES

The madammissy.com shop uses cookies. Cookies are small files that allows the browser to store specific information and settings that make using the website easier. You can change your cookies settings in your browser. If these settings remain unchanged, cookies will be saved in your device’s memory. You can read more about cookies in our cookie policy.



GOOGLE ANALYTICS

The madammissy.com website uses the Google Analytics tool in order to collect statistical data. This tool uses cookies that are transferred to Google servers and stored according the information displayed on the publisher’s website.