We do our best to ensure that the ordered products reach our customers as soon as possible.
You will receive an email with the information about shipment, together with the number of the consignment.
You can track the details of delivery on the website of a dedicated delivery company.
Currently, the purchase of our products and their shipment is available in the following countries:
- Bosnia and Herzegovina
- Czech Republic
- Great Britain
- New Zealand
- Saudi Arabia
- South Africa
- South Korea
- United Arab Emirates
- United States
The approximate time of the shipment delivery is shown on the page of the product when placing an order.
In the email confirming the sending of your order, you will receive from us a number to track your consignment.
This email will also contain a link to the website of the chosen carrier, where you can check the current status and the location of your shipment.
Each sent order is thoroughly examined and sent in flawless condition.
n case of receiving a damaged parcel, we ask that you immediately contact with our customer service.
Below you will find instructions regarding the steps to take if you detect damages in your parcel:- If the damage is slight, please, accept the parcel and describe the damage on the delivery note.
- If the damage is severe, we suggest that you refuse to accept the product and contact our customer service.
We return the total amount paid for the products delivered in a damaged parcel the moment we receive it at Madam Missy.